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Why Outsource to India?
Offshore Software Maintenance Outsourcing
SOFTBRIDGE MAINTENANCE OUTSOURCING

 
  SOFTWARE MAINTENANCE OUTSOURCING

In addition to outsourcing Software Development, Softbridge has equal strength and expertise in offering an entire range of maintenance services in the following areas:

* Product Update

* Bug Fixing

* Incident Tracking

* Testing

* Customizing

* Web Integration/enabling

* Documentation

* Bug Reporting & Verification

* Code modification

* Product Release

* Multiple Porting


Methodology


This methodology for the maintenance of software can be described as a distributed model, with some phases of the project being conducted onsite and others being conducted offshore. For instance the requirements analysis, which requires client interaction are conducted at the client’s location. In parallel, key technical members are selected and assigned to a new team offshore. For the next 1-3 months, the team studies existing product documentation and/or code prior to starting the project. Successive phases of the project, like product update, customizing, bug fixing or testing are performed by the dedicated team at our offshore locations in India. Finally the tested product is brought back onsite to the client for Acceptance testing.

Steps:
1. Understand client requirements.
2. Receive documents & source code from client.
3. Assign technical team.
4. Study documents & source code (1 -3 months).
5. Start support process.
6. Testing and acceptance.

 

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